FAQs

RETURNABLE PACKAGING FAQs

How long do RPR returnable packaging systems last?

RPR designs our returnable packaging products and systems to last the length of the customer’s program, which is typically a five to seven year term. Our experience with robust protective packaging ensures that your customized system will last.

What happens to damaged containers?

RPR services all of your containers. When containers are damaged by improper handling, we can replace or refurbish the damaged components and return the repaired container to service.

Do you clean containers?

RPR can clean your returnable packaging every time they pass through the system or according to a set schedule. Our self-enclosed washing system cleans, rinses and dries vacuum-formed trays, pallets, bulk containers and hand-held totes.

How do you select materials to protect my products?

We evaluate your components’ vulnerabilities during our evaluation of your parts, supply chain and material handling requirements. Following this assessment, we choose the materials and returnable packaging technologies that offer the best, most cost-effective protection.

How do I know you’ll place my interests above your suppliers?

We’re packaging engineers, so we approach your material handling requirements as problems that need to be solved, with documented recommendations and test results. RPR is proud to maintain long-term relationships with the region’s leading OEMs. We do this with the help of our strategic partners—they understand our only allegiance is to our customers’ needs.

Wouldn’t it be more cost-effective for me to contact the container manufacturer directly and eliminate RPR as the middleman?

RPR sells containers and other returnable packaging technologies at net cost. We work with you to select the most appropriate containers and protective dunnage as part of an engineered, fully customized solution. Our emphasis is on your ongoing satisfaction—not the need to fill a sales quota. As a single-source returnable packaging provider, we can bundle multiple purchase orders for a highly customized system, giving you a single point of accountability and complete transparency.

Aren’t all textile converters the same?

No. Integrated Fabric Resources is our strategic partner for textile packaging and they set the industry standard for design, engineering, prototyping and production of textile packaging protection. They have the industry’s leading engineering, combining the appropriate material densities with the best designs, to ensure that you purchase fewer containers and save money on freight, storage and handling.

IFR has worked with major European OEMs on the design and manufacture of textile packaging. Many textile packaging manufacturers use the same materials to solve every packaging problem—IFR has multiple materials engineered to solve specific problems. We’re proud to be the Southeastern U.S. fabricator of IFR’s textile packaging.

For more information, contact us at 864.288.3900 or online.